What if I am unhappy with something that happens during out meetings?
Challenging ideas and behaviours is an important and integral part of this work and it is likely that there will be occasions when emotions run high. Part of my role is to ensure that this takes place within a safe environment so that the full benefit can be gained from unpicking the underlying causes of emotional responses and their possible impact as they occur. However, should there be a dispute that cannot be resolved then both the BACP and the Association for Coaching have robust systems for Clients to report Complaints and a comprehensive process for reviewing the Professional Conduct of their Registered Members.