MICHAEL GOLDING - COACH, COUNSELLOR & SUPERVISOR
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Defining Crisis Coaching:

Bringing in an outsider might not be your first thought when faced with a personal or organisational crisis, but it is worth taking time to reflect upon the possible benefits.  The sort of challenge that risks becoming a crisis is one involving the possibility of high level scrutiny from other stakeholders. 

Their initial interest will probably be around how the original issue came about and who might be to blame.  Their focus may then turn to the immediate response and then the steps to be taken to reduce the likelihood of any recurrence.   The definition of stakeholders will depend upon the issues being managed.  It may be restricted to a specific group of staff, which might also include board members or trustees, or it might spread into the wider community and local or national media.

The recent scandals that shook the charity sector are clear evidence of the level of scrutiny that senior staff may have to manage and how this might continue over a long period of time.  These events can dominate the lives of all involved and can have a significant impact on them and their ability to respond effectively.

Having a Coach on your team will help in understanding the wider implications of any incident.  They will bring the perspective of the outsider while also appreciating the pressures being experienced by the individuals within the organisation.   An independent Coach can help maintain perspective by challenging the defensiveness that is a natural response to any external threat.  Through helping to quantify the scale and scope of the issues involved, the Coach can support the process of developing a response that is comprehensive and proportionate.  Operating outside of the crisis, the Coach has the emotional detachment to assess progress in resolving the crisis in a way that truly meets the needs of all concerned.

Finally the Coach will be on hand to provide personal support throughout the period, in particular avoiding the pitfalls that may result from the tired exasperation from a long campaign.  


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       Telephone: 01621 770148      Mobile: 07824 709149    
         © 2024 Michael Golding
  • Mission
    • My Story
    • Videos & Podcasts
  • Coaching
    • Individual Coaching >
      • Coaching for Decision-Makers
      • What Coaching can do for You
      • How the Coaching Programme Works
      • Signature Coaching Programme
      • Personalised Coaching Programmes
      • Structure of Fees and Charges
      • Next Steps for New Clients
    • Relationship Coaching >
      • Introduction to Relationship Coaching
      • Benefits of Relationship Coaching
      • Relationship Coaching Programmes
      • Structure of Fees and Charges
      • Next Steps for New Clients
    • Crisis Coaching >
      • Defining Crisis Coaching
      • The Value of Crisis Coaching
      • Structure of Fees and Charges
      • Next Steps for New Clients
    • Board & Trustee Coaching >
      • Development Coaching for Boards & Trustees
      • How Coaching works for Boards
      • The Plan for Coaching for Boards
      • Structure of Fees and Charges
      • Next Steps for New Clients
  • Counselling
    • Introduction to Counselling
    • Individual Counselling
    • Couples Counselling
    • Specialist Counselling
    • Next Steps for New Clients
  • Supervision
    • Introduction to Supervision
    • My Approach to Supervision
    • Supervision Programmes
    • Next Steps
  • FAQs
    • Coaching Q&As >
      • What is Special about Executive Coaching?
      • What is different about this model?
      • What if Face to Face Meetings are not possible?
      • Why have Executive Coaching?
      • Are there Taster Sessions?
      • Is it going to be worth it?
      • Will you understand my business?
      • Will you be able to deal with what I bring?
      • Will it be Confidential?
      • What happens at the end of the Programme?
      • Am I restricted to a particular Programme?
      • What if I am unhappy with the work?
      • Record Keeping
    • Counselling Q&As >
      • What is Counselling?
      • Who is it for?
      • How does it work?
      • How is it delivered?
      • How long does it last?
      • What is the difference between Counselling and Psychotherapy?
      • What kind of Issues can be discussed?
      • Is it Confidential?
      • What is Supervision?
      • What if I have a Complaint?
      • Record Keeping
  • Blogs & Articles
    • Index to Blogs and Articles
  • Client Feedback
  • Contact